Last Updated: 5 January 2026

Welcome to IM Digital Solutions. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and digital solutions. “We,” “us,” and “our” refer to IM Digital Solutions, while “you” or “client” refers to any individual, business, or entity using our website or services. By accessing our website or engaging our services, you agree to be bound by these Terms.

1. About Us

We are IM Digital Solutions, a service-based IT and digital solutions company providing services including, but not limited to, web development, design, digital marketing, YouTube automation, content services, consulting, and related digital solutions for both B2B and B2C clients.

2. Acceptance of Terms

By accessing our website, submitting inquiries, signing agreements, or using our services, you confirm that you have read, understood, and agreed to these Terms and that you have the legal capacity to enter into a binding agreement with us.

3. Scope of Services

We provide services based on mutually agreed proposals, quotations, or written communication.
Any work requested outside the agreed scope may require revised timelines and additional charges.
We reserve the right to accept or decline any project at our discretion.

4. Client Responsibilities

You agree to:
Provide accurate, complete, and timely information required for service delivery.
Respond promptly to approvals, feedback, and queries.
Ensure you own or have authorization to use all materials shared with us.
Use our services in a lawful and ethical manner.

Delays caused by missing inputs or approvals may affect delivery timelines, for which we are not responsible.

5. Payments & Billing

You agree to pay all fees as per agreed terms, invoices, or milestones.
We may require advance, retainer, or milestone-based payments.
Late payments may result in service suspension or termination.
All payments are non-refundable unless explicitly agreed otherwise in writing.

6. Intellectual Property Rights

Upon full payment, you receive rights to the final deliverables as agreed.
We retain ownership of all pre-existing tools, frameworks, templates, and methodologies.
We reserve the right to showcase completed work in our portfolio unless otherwise agreed.
You may not reproduce, resell, or redistribute our work without our written consent.

7. Confidentiality

Both you and we agree to maintain the confidentiality of all non-public, proprietary, or sensitive information shared during the course of engagement. This obligation remains in effect even after project completion or termination.

8. Revisions & Approvals

Revisions are provided strictly within the agreed scope.
Additional or out-of-scope revisions may incur extra charges.
Your approval at any stage confirms acceptance of work completed up to that point.

9. Third-Party Tools & Services

Some services may involve third-party platforms, tools, or software. We are not responsible for outages, changes, or issues caused by third-party providers. Any associated third-party costs are your responsibility unless agreed otherwise.

10. Service Availability & Modifications

While we strive to provide reliable and uninterrupted services, we do not guarantee continuous, error-free, or uninterrupted availability of our website, platforms, or services. Service availability may be affected by maintenance, updates, third-party dependencies, technical issues, or factors beyond our reasonable control.

We reserve the right, at our sole discretion, to modify, suspend, enhance, or discontinue any part of our services, features, or offerings at any time, with or without prior notice. Such changes shall not constitute a breach of these Terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law:
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, business interruption, data loss, or loss of goodwill, arising out of or related to the use of our services.

Our total aggregate liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you to us for the specific service giving rise to the claim.

We shall not be responsible for losses resulting from third-party tools, platforms, hosting providers, integrations, or client-side actions.

12. Termination

Either you or we may terminate services with written notice as per agreed terms.
Upon termination, all outstanding payments become immediately due.
Work completed up to the termination date remains payable and deliverable where applicable.

13. Privacy

Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our data practices.

14. Governing Law & Jurisdiction

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which we operate, without regard to conflict of law principles.

15. Changes to These Terms

We reserve the right to revise or update these Terms at any time. Updated versions will be published on our website. Continued use of our services constitutes your acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms, you may contact us at:

IM Digital Solutions
📧 Email: contact@imdigitalsolutions.com
🌐 Website: https://www.imdigitalsolutions.com