Last Updated: 5 January 2026
At IM Digital Solutions, we, us, and our refer to IM Digital Solutions, a service-based IT and digital solutions company. You, your, or user refers to any individual, business, or entity that accesses our website, uses our services, or communicates with us.
We value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you interact with our website, services, and digital platforms. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
a. Personal Information
We collect information that you voluntarily provide, including:
Name
Email address
Phone number
Company name and designation (for business clients)
Billing and payment details (where applicable)
b. Technical Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device and operating system information
Pages visited, time spent, and interaction data
c. Business & Project Information
We may collect project-related data such as:
Project briefs, files, credentials, and documentation
Communication records and feedback
2. How We Collect Information
We collect information through:
Website contact and inquiry forms
Email, phone, WhatsApp, and other communication channels
Client onboarding and service agreements
Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
Provide, manage, and improve our services
Respond to inquiries and communicate about projects
Process payments and issue invoices
Customize user experience and optimize performance
Conduct internal analysis and improve operations
Comply with legal, regulatory, and contractual obligations
We only use your data for legitimate business purposes and limit access internally on a need-to-know basis.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
Ensure proper website functionality
Analyze traffic and user behavior
Improve website performance and user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information only with:
Authorized team members involved in service delivery
Trusted third-party service providers (hosting, analytics, payment gateways) under confidentiality obligations
Legal or regulatory authorities when required by law
All third parties are required to follow appropriate data protection standards.
6. Data Security
We implement reasonable technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Alteration or disclosure
While we take strong precautions, no online system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as:
Necessary to fulfill the purpose for which it was collected
Required to comply with legal, accounting, or contractual obligations
Once data is no longer required, it is securely deleted or anonymized.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent where applicable
Object to certain data processing activities
You may exercise these rights by contacting us using the details provided below.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If such data is identified, we will take steps to remove it promptly.
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services indicates acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, you may contact us at:
IM Digital Solutions
📧 Email: contact@imdigitalsolutions.com
🌐 Website: https://www.imdigitalsolutions.com